For current delays, view our COVID-19 delivery updates page.
Sending your goods
All of our flags and printed products are manufactured at our Australian manufacturing facility in Melbourne, meaning we can send your product promptly. We also stock a wide range of flagpoles and other accessories.
Items that are in stock will be sent the same day if ordered before 12pm on Monday - Friday.
Items that are in stock and ordered after 12pm will be sent the following business day.
Items not currently in stock and need to be printed will be sent within 5 -7 business days.
Custom orders depending on complexity and volume will be sent 7-15 business days from artwork approval.
You may opt to collect your goods from our warehouse at no charge by selecting this option at checkout . We are located at 22-24 Miles Street, Mulgrave, Victoria.
We deliver internationally via Australia Post. Charges will be calculated at checkout.
Please note we do not offer heavy items such as poles with international orders as we will be unable to ship them and will need to cancel the order.
Delivery charges & timeframes in Australia
Freight costs are calculated at checkout as they depend on the delivery address and the quantity, weight and size of items ordered. You can choose between Standard freight and Express freight (where this is available). Please note we Do Not guarantee Next Day delivery for Express Post items.
Large items over 1m will be sent via road freight so delivery might take longer than the above timeframes. The price will be calculated at checkout, please refer to the time estimates in the "ROAD FREIGHT / DIRECT FREIGHT DELIVERY TIMEFRAMES" chart below.
Standard Freight Delivery Timeframes (via Australia Post)
Freight is sent from our Melbourne warehouse.
Express Freight Delivery Timeframes (via Australia Post)
Please note, postcode groups with an asterix * in the "Express Post Delivery Zones Chart" below are outside the Next Day Delivery area from our warehouse. They only offer "expedited delivery" from Australia Post.