Sending your goods
All of our flags and printed products are manufactured at our Australian manufacturing facility in Melbourne, meaning we can send your product promptly. We also stock a wide range of flagpoles and other accessories.
Items that are in stock will be sent the same day if ordered before 12pm on Monday - Friday.
Items that are in stock and ordered after 12pm will be sent the following business day.
Items not currently in stock and need to be printed will be sent within 5 -7 business days.
Custom orders depending on complexity and volume will be sent 7-15 business days from artwork approval.
Delivery charges & timeframes
Freight costs are calculated at checkout as they depend on the delivery address and the quantity, weight and size of items ordered. You can choose between Standard freight and Express freight (where this is available). Please note we Do Not guarantee Next Day delivery for Express Post items.
Large items over 1m will be sent via road freight so delivery might take longer than the above timeframes. The price will be calculated at checkout. Please contact firstname.lastname@example.org for a time estimate. Where the items are heavy and bulky it is best to contact us to obtain a freight quote.
Standard Freight Delivery Timeframes (via Australia Post)
Freight is sent from our Melbourne warehouse.
Express Freight Delivery Timeframes (via Australia Post)
Road Freight / Direct Freight Delivery Timeframes
You may opt to collect your goods from our warehouse at no charge by selecting this option at checkout . We are located at 22-24 Miles Street, Mulgrave, Victoria.